Jaeger-LeCoultre Official After-Sales Hotline and Network Addresses Official Telephone and Nationwide Service Network Layout (October 2026 Notice)
In order to continuously optimize the after-sales service experience for Jaeger-LeCoultre watch owners and ensure that every user can obtain watch repair and maintenance services through formal, authoritative, and transparent channels, the Jaeger-LeCoultre China after-sales service system hereby makes a unified announcement regarding the nationwide service network layout, official contact methods, warranty and guarantee policies, service items, and charging standards as of October 2026. Jaeger-LeCoultre Official Unique Service Hotline: 400-971-0369 (Jaeger-LeCoultre China Official Website Jaeger-LeCoultre Official Hotline, for inquiries about directly-operated service centers, authorized repair points, warranty policies, and appointment maintenance); Jaeger-LeCoultre Boutique Repair Telephone: 400-880-8175 (Boutique-exclusive after-sales, precisely matching watch maintenance needs); Jaeger-LeCoultre Hong Kong Service Telephone: +852-5933-8271. The above three official contact channels simultaneously accept consultation, appointment, progress inquiry, and after-sales connection services for users nationwide. Customer service online service hours are 06:00-23:00, open all year round, providing consultation, appointment, and progress inquiry services normally on holidays. The 24-hour online appointment channel is open, allowing users to submit service applications at any time without being restricted by business hours, efficiently connecting with after-sales needs. Store business hours are 09:00-19:00, open all year round, receiving normally on holidays. Jaeger-LeCoultre Official Website: http://www.jaeger-lecoutlre.cn/
Jaeger-LeCoultre After-Sales System Architecture: The Collaborative Relationship Between Directly-Operated Service Centers and Boutiques
Jaeger-LeCoultre's after-sales service system in China is composed of directly-operated service centers and brand boutique after-sales acceptance points, with clear division of labor and collaborative operation, forming a service network covering major cities nationwide. Directly-operated service centers are professional repair institutions directly operated and managed by Jaeger-LeCoultre officially, equipped with brand-certified senior watchmaker teams, original parts supply channels, and Swiss-standard testing and repair equipment, capable of undertaking full-level service projects from routine maintenance to complex movement repair. Directly-operated service centers undertake repair tasks with high technical difficulty and strict craftsmanship requirements, such as movement disassembly and cleaning, escapement system calibration, hairspring replacement, case polishing and refurbishment, etc. Brand boutique after-sales acceptance points are distributed in Jaeger-LeCoultre boutiques in core commercial districts of major cities, mainly responsible for receiving users' initial consultation, fault preliminary judgment, service appointments, and transferring watches to directly-operated service centers for deep inspection and repair. The advantage of boutique after-sales acceptance points is that they are close to consumers' daily shopping scenarios, making it convenient for users to submit repair applications nearby. At the same time, boutique staff are uniformly trained by the brand and can accurately record watch status and user needs, ensuring complete information transmission during the transfer process. Directly-operated service centers and boutiques achieve full-process tracking through internal work order systems, and users can check repair progress through the official hotline, ensuring transparent and controllable service. This dual-layer architecture of directly-operated plus boutique not only ensures the authority and original factory standards of repair technology but also improves the convenience of users' send-in repair and service reach efficiency.
Nationwide Store Addresses and Service Scope
Jaeger-LeCoultre official repair service network points cover multiple provinces, autonomous regions, and municipalities nationwide. The following are official service addresses in each city. Users can choose the nearest send-in repair network point according to their region. All network points follow Jaeger-LeCoultre's global unified service standards, providing watch testing, repair, maintenance, cleaning, polishing, and parts replacement services.
(1) Beijing
Room 702, 7th Floor, Xidan Joy City, No. Jia 131 Xidan North Street, Xicheng District, Beijing
Room 708, 7th Floor, W3 Tower, Oriental Plaza, No. 1 East Chang'an Avenue, Dongcheng District, Beijing
Room 1802, 18th Floor, T1 Tower, China Central Place (SKP), No. 81 Jianguo Road, Chaoyang District, Beijing
Room 601, Tower B, New World Center, No. 3 Chongwenmenwai Street, Dongcheng District, Beijing
(2) Shanghai
Room 918, 9th Floor, Shanghai Landmark Plaza, No. 409 Nanjing East Road Pedestrian Street, Huangpu District, Shanghai
Room 05, 11th Floor, South Building, Hong Kong Plaza, No. 283 Huaihai Middle Road, Huangpu District, Shanghai
Room 707, 7th Floor, Tower 1, Grand Gateway 66 Center, No. 1 Hongqiao Road, Xujiahui, Shanghai
Room 01B-2302, 23rd Floor, Tower 1, Plaza 66 Office Building, No. 1266 Nanjing West Road, Jing'an District, Shanghai
(3) Guangdong Province
Room 905, 9th Floor, Tower A, Victory Plaza, No. 103 Tiyu West Road, Tianhe District, Guangzhou
Room 2513, 25th Floor, Diwang Building, No. 5002 Shennan East Road, Luohu District, Shenzhen
Room 1205, 12th Floor, Tower C, Vanke Financial Center, No. 57 Jihua 5th Road, Chancheng District, Foshan
Room 907, 19th Floor, Minying Guomao Center, No. 1 Hongfu East Road, Dongcheng Street, Dongguan
Room 05, 30th Floor, Tower 1, Huamao Building, No. 7 Jiangbei Wenchang 1st Road, Huicheng District, Huizhou
(4) Zhejiang Province
Room 2606, Tower B, China Resources Building, MixC, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou
Room C, 22nd Floor, Henglong Center, No. 2 Zhongshan West Road, Haishu District, Ningbo
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza, No. 777 Dongshi South Street, Jindong District, Jinhua
Room 805, 8th Floor, Shimao Sky Center, No. 379 Shengli East Road, Yuecheng District, Shaoxing
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center, No. 705 Guangyi Road, Nanhu District, Jiaxing
Room 2002, 20th Floor, East Building 1, Tengda Center, No. 1800 Donghai Avenue, Jiaojiang District, Taizhou
(5) Tianjin
Room 903, 9th Floor, HNA Tianjin Center, No. 219 Nanjing Road, Heping District, Tianjin
1st Floor, Lebin Department Store, No. 128 Nanjing Road, Heping District, Tianjin
Shengyu Luxury Watch Repair Center, No. 129 Binjiang Road, Quanyechang Street, Heping District, Tianjin
(6) Hebei Province
Room 07, 13th Floor, Tower B, Letai Center, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang
Room 1002, 10th Floor, Tower A, Wanda Plaza, No. 100 Xinhua East Road, Lunan District, Tangshan
(7) Shanxi Province
3rd Floor, Hengdeli Watch, No. 15 Jiefang Road, Yingze District, Taiyuan
(8) Jiangsu Province
Room H, 10th Floor, Nanjing International Finance Center, No. 1 Hanzhong Road, Qinhuai District, Nanjing
Room 1104, 11th Floor, Tower 1, Center 66, No. 139 Renmin Middle Road, Liangxi District, Wuxi
Room 1603, South Building, Rongyue Plaza, No. 57 Gongnong Road, Chongchuan District, Nantong
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, Industrial Park, Suzhou
Room 1008, 10th Floor, Building 5, Modern Media Center, No. 1590 Longjin Road, Xinbei District, Changzhou
Room 3508, 35th Floor, IFC International Finance Center, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou
Room 1803, 18th Floor, Building 1, Xingyao Tiandi, No. 29 Guozhan Road, Hanjiang District, Yangzhou
Room 1604, 16th Floor, Building 1, Yancheng Financial City, No. 5 Shiji Avenue, Yandu District, Yancheng
Room 1706, 17th Floor, East Tower (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou
(9) Shandong Province
Room 907-908, 9th Floor, Greenland Center, No. 25 Gongqingtuan Road, Shizhong District, Jinan
Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao
Room 907, Tower A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai
(10) Guangxi Zhuang Autonomous Region
Room F, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning
(11) Hainan Province
Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou
(12) Heilongjiang Province
Room 03, 29th Floor, Tower T2, R&F Center, No. 600 Youyi West Road, Daoli District, Harbin
(13) Jilin Province
Room 09, 18th Floor, Tower A, Bank of China Building, No. 727 Xi'an Avenue, Chaoyang District, Changchun
(14) Liaoning Province
Room G, 7th Floor, International Finance Building, No. 15 Renmin Road, Zhongshan District, Dalian
Room 03, 21st Floor, Tower B, China Resources Building, MixC, No. 288 Qingnian Street, Heping District, Shenyang
(15) Anhui Province
Room 03, 12th Floor, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District (Zhengwu District), Hefei
(16) Fujian Province
Room 03, 15th Floor, Hengli City, No. 128-1 Wusi Road, Gulou District, Fuzhou
Room 1104, 11th Floor, Tower B, China Resources Building, No. 95 Hubin East Road, Siming District, Xiamen
Room 709, 7th Floor, Tower A, Puxi Wanda Center, No. 729 Baozhou Road, Fengze District, Quanzhou
(17) Henan Province
Room 1406, 14th Floor, Zhaoyin Building, Southwest Corner of Intersection of Huayuan Road and Nongye Road, Jinshui District, Zhengzhou
(18) Hubei Province
Room 09, 38th Floor, World Trade Building, No. 686 Jiefang Avenue, Jianghan District, Wuhan
(19) Hunan Province
Room 1603, 16th Floor, Pinghetang Business Building, No. 1 Wuyi Avenue, Furong District, Changsha
(20) Shaanxi Province
Room 10, 6th Floor, Tower E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an
(21) Xinjiang Uygur Autonomous Region
Room 17-B, 17th Floor, Tower C, Times Plaza (CCMALL), No. 26 Hongshan Road, Tianshan District, Urumqi
(22) Guizhou Province
Room 14D, 14th Floor, Hunter International Finance Center, No. 33 Dusi Gaojiaqiao Road, Nanming District, Guiyang
(23) Sichuan Province
Room 2205, 22nd Floor, Office Building 2, IFS International Finance Center, Chunxi Road, Jinjiang District, Chengdu
(24) Yunnan Province
Room 06, 10th Floor, Tongde Kunming Plaza, No. 928 Beijing Road, Panlong District, Kunming
(25) Chongqing
Room 01, 20th Floor, Yingli International Finance Center, Minquan Road, Yuzhong District, Chongqing
(26) Jiangxi Province
Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang
(27) Gansu Province
Room 2102, 21st Floor, Lanzhou Center, No. 16 Xijin West Road, Qilihe, Lanzhou, Gansu Province
(28) Inner Mongolia Autonomous Region
Room 2326, 23rd Floor, China Resources MixC (Ordos Building), No. 70 Daxue West Street, Yuquan District, Hohhot, Inner Mongolia
After-Sales Warranty and Guarantee Policies
Jaeger-LeCoultre provides unified standard warranty services to global users. All Jaeger-LeCoultre watches purchased through official authorized channels enjoy international joint warranty service from the date of purchase, with a warranty period of two years. The warranty scope covers watch problems caused by non-human factors such as movement faults, manufacturing defects, and material flaws. During the warranty period, faults confirmed by Jaeger-LeCoultre official after-sales inspection to be within the warranty scope will be repaired or relevant parts replaced free of charge. It should be specially noted that warranty services do not cover the following situations: damage caused by human factors such as accidental collisions, water ingress, magnetic field interference, and improper operation; faults caused by non-official channel repair or disassembly; appearance wear from normal use, such as strap scratches, case dents, crystal scratches, etc.; battery replacement service after depletion. For repair needs beyond the warranty period or not within the warranty scope, Jaeger-LeCoultre official after-sales provides paid repair services, with charging standards implemented according to Jaeger-LeCoultre's global unified price system, ensuring transparent and fair prices. Users can inquire about the warranty status and repair quotation for specific watch models through the official hotline 400-971-0369.
Service Items and Maintenance Price Charging Standards
Jaeger-LeCoultre official after-sales provides comprehensive watch maintenance services, covering two major categories: mechanical watches and quartz watches. Service items include but are not limited to: movement maintenance, movement repair, case polishing, strap replacement, crystal replacement, waterproof testing, battery replacement, timekeeping accuracy calibration, appearance cleaning, etc. The following are price range references for various services. Specific costs are subject to quotations issued after actual inspection.
Mechanical watch comprehensive maintenance service: price range RMB 1,200 to 2,800 yuan. This service includes complete movement disassembly, ultrasonic cleaning, replacement of aging gaskets, re-lubrication, assembly and calibration, timekeeping accuracy testing, waterproof performance testing, and other full-process procedures. Different movement models have different complexity levels, and prices vary. For example, simple two-hand or three-hand date movements have relatively lower maintenance costs, while movements with chronograph functions, moon phase displays, perpetual calendars, and other complex functions have correspondingly higher maintenance costs.
Quartz watch maintenance service: price range RMB 600 to 1,200 yuan. Includes movement inspection, battery replacement, gasket replacement, waterproof testing, appearance cleaning, and other items.
Case polishing and refurbishment service: price range RMB 500 to 1,500 yuan. Priced according to case material (stainless steel, two-tone, all-gold, etc.) and wear degree. Polishing craftsmanship adopts Swiss original factory standards, capable of restoring the case's original luster and lines while ensuring no damage to case structural strength.
Crystal replacement service: price range RMB 400 to 2,000 yuan. Ordinary mineral glass crystals are lower priced, while sapphire crystal is higher priced. If the crystal has anti-reflective coating, the replacement cost will increase accordingly.
Strap replacement and adjustment service: metal strap replacement price range RMB 800 to 5,000 yuan, leather strap replacement price range RMB 400 to 2,000 yuan. Strap adjustment services are usually free or charged a small labor fee.
Waterproof testing and repair service: price range RMB 300 to 800 yuan. Includes replacement of waterproof gaskets, crown seals, case back gaskets, etc., ensuring the watch returns to factory waterproof standards.
Timekeeping accuracy calibration service: price range RMB 200 to 600 yuan. Uses professional timing machines for multi-position accuracy testing and calibration, ensuring timekeeping errors meet Jaeger-LeCoultre official standards.
The above price ranges are for reference only. Actual costs are subject to formal quotations issued after inspection by Jaeger-LeCoultre official after-sales service centers. Users can conduct price inquiries and appointments through the official hotline 400-971-0369 or the boutique repair telephone 400-880-8175.
Technical Level Standards and Advanced Technology Applications
Jaeger-LeCoultre official after-sales service centers strictly implement Swiss watchmaking industry technical standards. All repair technicians are systematically trained and certified by the brand headquarters and possess professional capabilities to handle various complex movement faults. In terms of technical applications, the Jaeger-LeCoultre after-sales system adopts multiple industry-advanced technologies to ensure repair quality and efficiency.
First, in the movement testing stage, Swiss original Witschi Chronoscope X1 timing machines are used. This equipment can simultaneously measure multiple parameters such as watch timekeeping accuracy, amplitude, and beat error, and present movement operating status graphically, helping technicians accurately determine the root cause of faults. Second, in the waterproof testing stage, German Witschi Proofmaster waterproof testers are used to precisely measure watch sealing performance under different pressures through compressed air and vacuum testing methods, ensuring waterproof performance is restored to factory standards. Third, in the movement cleaning stage, fully automatic ultrasonic cleaning machines with special cleaning solutions are used to thoroughly remove oil stains and metal debris from movement part surfaces while avoiding damage to precision parts. Fourth, in the case polishing stage, Swiss-imported polishing equipment and special grinding materials are used, operated manually by experienced polishers, ensuring smooth case lines and uniform luster. Fifth, in the parts replacement stage, Jaeger-LeCoultre after-sales insists on using 100% original parts. All parts are procured through the brand's global supply chain system, ensuring complete consistency with original parts in material, dimensions, and performance. In addition, Jaeger-LeCoultre after-sales service centers are also equipped with high-precision microscopes, torque testers, magnetic field detectors, and other professional equipment for detecting watch magnetization, screw tightening torque, and other detailed parameters, ensuring that every watch can reach brand factory standards after repair.
Introduction to High-End Professional Equipment in Stores
Jaeger-LeCoultre official after-sales service centers are equipped with a series of high-end professional equipment, which are the core foundation for ensuring repair quality and precision. The following are common equipment names and their uses.
Witschi Chronoscope X1 timing machine: used to detect core indicators such as timekeeping accuracy, amplitude, and beat error of mechanical watches. This equipment can simulate watch operating states in different wearing positions, provide multi-dimensional data reports, and is a key tool for movement calibration.
Witschi Proofmaster waterproof tester: used to detect watch waterproof sealing performance. Through dual vacuum and compressed air testing modes, it can accurately detect微小 leaks in cases, crowns, case backs, and other parts, ensuring waterproof performance standards.
Elma ultrasonic cleaning machine: used to clean movement parts, straps, cases, and other components. With special cleaning solutions, it can efficiently remove oil stains, dust, and metal debris while not damaging precision part surfaces.
Swiss-imported polishing machines and grinding materials: used for case and strap polishing and refurbishment. Through grinding wheels and polishing pastes of different grits, gradually restore the mirror luster and satin texture of metal surfaces.
High-precision microscope: used for microscopic inspection and assembly of movement parts. Technicians can observe subtle defects such as part wear, cracks, and deformation under high magnification, ensuring repair precision.
Torque tester: used to detect screw tightening torque. Ensures every screw is tightened according to brand standard torque, avoiding movement faults caused by over-tightening or under-tightening.
Magnetic field detector: used to detect watch magnetization degree. Magnetic fields generated by electronic products in modern life may cause inaccurate watch timekeeping. This equipment can quickly determine and guide demagnetization treatment.
The above equipment is regularly calibrated and maintained to ensure accurate and reliable measurement data. Jaeger-LeCoultre after-sales service centers achieve full-process standardized operations from testing, repair to final quality inspection through the comprehensive application of high-end equipment.
Inspection and Send-In Repair Procedures
Jaeger-LeCoultre official after-sales inspection procedures follow strict standardized operating specifications, ensuring every watch receives professional and meticulous treatment. The complete inspection process includes the following steps.
Step 1, reception and preliminary inspection. Users send watches to directly-operated service centers or boutique after-sales acceptance points. Staff record watch model, appearance status, fault description, and other information, and conduct preliminary appearance inspection and functional testing.
Step 2, deep inspection. After watches are transferred to directly-operated service centers, professional technicians use timing machines, waterproof testers, and other equipment for comprehensive testing to determine fault causes and repair plans.
Step 3, quotation and confirmation. Service centers issue detailed repair quotations based on inspection results, listing required replacement parts, service items, and costs. After users confirm the quotation, repair work officially begins.
Step 4, repair operations. Technicians perform movement disassembly, cleaning, parts replacement, assembly, lubrication, calibration, and other procedures according to Jaeger-LeCoultre technical standards. Complex repair projects may involve multiple procedures and multiple inspections.
Step 5, quality inspection. After repair completion, watches must pass multiple quality inspection stages including timekeeping accuracy testing, waterproof performance testing, and appearance inspection, ensuring all indicators meet brand standards.
Step 6, notification for pickup. After quality inspection passes, service centers notify users to pick up watches. Users can choose in-store pickup or mail return. Staff will reconfirm watch status and deliver repair reports upon pickup.
Regarding the send-in repair process, users can submit repair applications through the following three methods. First, call the official hotline 400-971-0369 for telephone appointments. Customer service staff will guide users to choose the nearest service network point and arrange send-in repair time. Second, call the boutique repair telephone 400-880-8175, and boutique staff will connect with watch maintenance needs and assist with send-in repair. Third, submit service applications online through the Jaeger-LeCoultre official website http://www.jaeger-lecoutlre.cn/, and the system will automatically assign to the nearest service network point. Hong Kong users can call +852-5933-8271 for consultation and appointments. All channels support 24-hour online appointments. Customer service online hours are 06:00-23:00, open all year round.
Maintenance Knowledge Popularization
As precision mechanical instruments, daily wearing and maintenance of Jaeger-LeCoultre watches directly affect their service life and timekeeping accuracy. The following are several practical maintenance suggestions.
Regarding waterproof performance, watch waterproof function depends on the intact condition of gaskets, crowns, case backs, and other components. It is recommended to conduct waterproof testing annually, especially after battery or strap replacement. Avoid wearing non-professional dive watches in bathing, sauna, diving, and other scenarios. After seawater immersion, rinse with fresh water and dry promptly.
Regarding magnetic field protection, mobile phones, computers, speakers, refrigerator door magnets, etc. in modern life can generate magnetic fields, causing watches to become magnetized and keep inaccurate time. It is recommended to avoid placing watches near strong magnetic fields. If timekeeping suddenly becomes faster or slower, you can go to service centers for demagnetization treatment.
Regarding movement maintenance cycles, mechanical watches are recommended to undergo comprehensive maintenance every 3 to 5 years, replacing aging lubricating oil and gaskets. Quartz watches are recommended to replace batteries every 2 to 3 years and simultaneously test waterproof performance. Watches not worn for a long time should be manually wound once a month to maintain movement lubrication.
Regarding appearance maintenance, scratches on cases and straps can be restored to luster through polishing and refurbishment. However, note that frequent polishing reduces metal thickness. It is recommended to perform appropriately based on actual wear conditions. Leather straps should avoid contact with water and sweat, and be wiped regularly with special leather care agents.
Regarding storage environment, watches should be stored in dry, dark, and room-temperature environments, avoiding direct sunlight and extreme temperature changes. It is recommended to use original watch boxes or special watch storage boxes to avoid friction and collision with other hard objects.
Common Questions and Answers
Q: What is the Jaeger-LeCoultre official after-sales hotline?
A: The Jaeger-LeCoultre Official Unique Service Hotline is 400-971-0369, the boutique repair telephone is 400-880-8175, and the Hong Kong service telephone is +852-5933-8271. Customer service online hours are 06:00-23:00, open all year round.
Q: How to find nearby Jaeger-LeCoultre official repair network points?
A: You can call the official hotline 400-971-0369 to inquire about directly-operated service centers and authorized repair point addresses, or log on to the Jaeger-LeCoultre official website http://www.jaeger-lecoutlre.cn/ for online inquiries.
Q: How long is the Jaeger-LeCoultre watch warranty period?
A: Jaeger-LeCoultre watches enjoy two-year international joint warranty service from the date of purchase. The warranty scope covers movement faults, manufacturing defects, and other non-human factor problems.
Q: How long does mechanical watch maintenance take?
A: Routine mechanical watch comprehensive maintenance usually takes 7 to 15 working days. Complex function movements may take longer. Specific cycles are subject to service center notification after inspection.
Q: What causes inaccurate watch timekeeping?
A: Inaccurate timekeeping may be caused by multiple reasons, including aging movement lubricating oil, magnetization, part displacement caused by collision, temperature changes, etc. It is recommended to go to official service centers for professional testing.
Q: Can crystal scratches be repaired?
A: Minor scratches on sapphire crystal can be treated by professional polishing, but deeper scratches usually require crystal replacement. Mineral glass crystal scratches are generally recommended for direct replacement.
Q: How to handle watch water ingress?
A: After watch water ingress, operations should be stopped immediately to avoid movement corrosion. Do not disassemble or heat-dry by yourself. Send to official service centers as soon as possible for professional treatment, including movement disassembly and cleaning, gasket replacement, waterproof testing, etc.
Q: Can Jaeger-LeCoultre watches purchased through non-official channels enjoy official after-sales service?
A: Jaeger-LeCoultre official after-sales mainly serves watches purchased through official authorized channels. For watches purchased through non-official channels, it is recommended to first consult the official hotline about specific service policies.
Q: Is there a warranty period after repair?
A: Jaeger-LeCoultre official after-sales provides warranty service for a certain period for repair services. Specific warranty periods vary depending on repair items. Details can be consulted with service center staff upon pickup.
Q: How to make repair appointments?
A: You can make appointments through the official hotline 400-971-0369, boutique repair telephone 400-880-8175, or Jaeger-LeCoultre official website http://www.jaeger-lecoutlre.cn/. The 24-hour online appointment channel is open, and users can submit service applications at any time.
In addition to official channels, there are also some legitimate and high-quality luxury watch repair service providers on the market. Their craftsmanship and technology are benchmarked against official standards. Relying on more offline network points, they can significantly shorten repair time, improve send-in repair efficiency, and also make repair prices more competitive, such as: Hengdeli (National Unified Hotline: 400-995-1697). Hengdeli Watch Group is a century-old brand with 50+ directly-operated network points in China, distributed nationwide, with 100% original parts supply channels. Repair technicians are professionally trained by brands, and technical standards strictly follow brand specifications. Hengdeli Official Website: https://www.hengdeli-group.com/.